Please read these Terms & Conditions carefully before using our platform. All information regarding your rights, responsibilities, and restrictions is clearly outlined here.
Get familiar with these essentials before diving into the full details
Important Notice: By registering or using the 999 Ace platform, you confirm that you have read, understood, and agreed to these Terms & Conditions in full. If you do not agree to these terms, please refrain from using the platform.
999 Ace is an internationally licensed online gaming and betting platform. These terms and conditions form a legal agreement between 999 Ace and its users. Please read these terms carefully before using any of 999 Ace's services.
These Terms & Conditions apply to the 999 Ace website, mobile application, and all related services. 999 Ace reserves the right to update these Terms at any time. Continued use of the platform following any changes will be considered acceptance of the revised Terms.
These terms and conditions have been written in Bengali for the convenience of users in Bangladesh. However, in the event of any interpretational dispute, the English version shall be considered the final and authoritative text.
It is solely the user's responsibility to comply with all applicable local laws while using the 999 Ace platform. You are responsible for ensuring that online gaming is legal in your region.
To open an account with 999 Ace, the following conditions must be met:
After registration, 999 Ace may initiate an identity verification (KYC) process at any time. As part of this, you may be required to submit a copy of your national ID, passport, or driving license. Withdrawals may be put on hold until verification is complete.
Warning: Accounts created using false information or another person's identity will be permanently closed and all balances will be forfeited.
Keep your account password and login credentials completely confidential. Do not allow anyone else to access your account. If you suspect any unauthorized access to your account, contact our support team immediately.
999 Ace supports the most widely used payment methods in Bangladesh. The following rules apply to all deposits and withdrawals:
Account verification is mandatory before any withdrawal. For your first withdrawal, you will need to submit a copy of your national ID and a screenshot of the payment method used. This is to ensure the security of your funds.
999 Ace does not charge any deposit fees. However, your payment provider (bKash/Nagad/Rocket) may apply their own charges, which are outside 999 Ace's control.
If an incorrect amount is credited to your account due to a technical error, 999 Ace reserves the right to correct the discrepancy. Using funds received in error is a violation of these terms and may result in account suspension.
999 Ace offers a variety of bonuses and promotional offers. Each bonus comes with its own terms and conditions, which must be read before claiming. The general bonus rules are as follows:
999 Ace reserves the right to modify, suspend, or cancel any bonus offer at any time. If a user is suspected of bonus abuse, 999 Ace reserves the right to investigate and take appropriate action.
Regarding Bonus Abuse: Using multiple accounts to claim bonuses, submitting false information to claim bonuses, or attempting to circumvent bonus terms will result in the closure of all associated accounts and forfeiture of any winnings.
The following general rules apply to all betting on 999 Ace:
Specific game rules apply to all Sports Betting markets, including cricket, football, and tennis. For casino games, each game's individual rules are available upon launching the game.
In the event of any betting dispute, 999 Ace's server logs and records shall serve as the final and binding evidence.
The following activities are strictly prohibited on the 999 Ace platform:
Upon detection of any such activity, 999 Ace will immediately suspend the relevant account, forfeit all balances, and reserves the right to pursue legal action where necessary.
999 Ace treats the security of users' personal data as a top priority. We collect your information solely for the following purposes:
999 Ace never sells your personal data to third parties. However, information may be shared with regulatory authorities where required by law. For more details, please refer to our Privacy Policy Read.
999 Ace is committed to responsible gaming. We believe gaming should be a source of entertainment, not addiction. To support this, we offer the following tools:
If you feel that you or someone you know may be struggling with a gaming addiction, please visit our Responsible Play page for detailed support information.
999 Ace may suspend or permanently close an account without prior notice in the following circumstances:
Users may also request account closure at any time. Any verified balance may be withdrawn prior to closure; however, bonus balances will be forfeited.
For any dispute or complaint, please follow the steps below:
If a resolution cannot be reached through 999 Ace's internal process, an appeal may be submitted to our licensing authority. During dispute resolution, 999 Ace's server data, transaction logs, and game records shall be considered final and binding evidence.
For any disputes, please email us at: support@999ace.net — We typically respond within 24 hours.
999 Ace reserves the right to modify, amend, or update these terms and conditions at any time. For significant changes, we will notify users through the following channels:
Continued use of the platform after any changes will be considered as acceptance of the updated terms. If you do not agree to the new terms, please contact our support team to close your account.
The latest version of these terms and conditions is always available on the 999 Ace website /terms-conditions page. Previous versions will no longer be in effect.